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Display driver stopped working and has recovered successfully. New processor i3-4330, HD graphics 4600..

EMakr
Beginner
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Dear Intel Community,

I have installed my new processor to my new built computer a few days ago and I keep getting this message after some seconds when I use video or 3D applications. Even in youtube.

Display driver stopped working and has recovered successfully!.

I have searched every post that is on the web and nothing happened.

Reinstalled drivers, changed the dedicated memory of the hd graphics from bios and still nothing.

I bought the new processor from a very big market in Munich Germany and brought it to Greece since I came back for holidays.

What do you recommend me to do?

Is this a hardware problem or something else on the software?

Should I contact intel for a replacement since it's still on the warranty ?

It's a brand new processor and it will be too bad if it had a defect. Intel is supposed to be the best semiconductors company and these things are definitely tested.

Thank you in advance.

Best regards,

Evangelos

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Kevin_M_Intel
Employee
329 Views

Hi EvanMak,

Sorry to hear you are having this issue. You may try the following steps:

  1. Access Device manager and uninstall the current driver from your system.
  2. Restart the computer and download the latest driver at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

If you are still having getting the error message, you can also try with the Manual Driver installation. You can get the steps at the following link:

http://www.intel.com/support/graphics/sb/CS-022355.htm http://www.intel.com/support/graphics/sb/CS-022355.htm

It is important to mention that updating the Bios driver and the Management Engine can help on your situation.

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EMakr
Beginner
329 Views

Dear Kevin,

Thank you for you reply but I had already tried all that.

But a few days ago I found the solution.

I changed the CPU graphics voltage from 1.00 to 1.05. And now the problem is gone. You only need to have a motherboard which let's you do this.

I guess the auto adjusting of the voltage is not working properly.

Hope that people with the same problem will try my solution.

Thanks anyway.

Best regards,

Evangelos

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