GFX Module fail (Intel Processor Diagnostic Tool)

[GFacc1]

Hi everyone!

Everytime I assambly a PC or laptop with Intel technology, I ran the "IPDT" and always with positives results.

Today I ran it and it throws me an error on: "GFX Module Test: INDETERMINATE".

Does anyone saw this before? Does anyone know how to fix it?.

This is my configuration:

• MB: Asrock H81M-HG4 (BIOS up to date)
• i7-4771
• 8GB DDR3 1600mhz
• Windows 10 SL x64
• PSU Thermaltake TR2 600W

The weird thing is that this error only appears with processors i7-4771 and i5-4460 but if I use a Celeron G1840 or a Pentium G3250 the test finish OK.

Result from IPDT:

--------------------------------------------------------------------

GFX Module Test

Module Version: 1.0.12.64b.W

Start Time: Thu Jun 09 12:30:28 2016

GFX Module Test: INDETERMINATE

End Time: Thu Jun 09 12:30:28 2016

Total Time: seconds: 0

--------------------------------------------------------------------

Thanks in advance!!

best regards;

Gastón.

[idata]

If you noticed this does not have anything to do with the graphics controller of your computer. The IGD passes the test. The problem is the GFX, that would be an external video card.

Does your computer have external video card? if so, please remove it and run the utility again. Allan.

[GFacc1]

Hi Allan;

It does not have an external video card.

I downloaded the Intel Driver Update Utility and it's all up to date.

Thanks for your quick reply.

Gastón.

[idata]

I have been testing same graphics controller and ran the Intel® Processor Diagnostic Tool and I have not experienced same issue, the processor seems to run fine but it's just the GFX test that is halted.

I would recommend waiting for different version of the Intel® Processor Diagnostic Tool at https://downloadcenter.intel.com/ https://downloadcenter.intel.com/Allan.

[GFacc1]

Allan;

Ok, I will do that.

Thanks for your help.

Best Regards!

Gastón.

[idata]

Sure, no problem.

Allan.