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System Used: Razer Blade
CPU SKU: Core i7-4702HQ
GPU SKU: Intel HD 4600
Processor Line: Haswell
System BIOS Version: N/a
CMOS settings: Mostly default; N/a enabled and DVMT = N/a
Graphics Driver Version: 10.18.14.4264
GOP/VBIOS Version: Not reported (?!)
Operating System: Windows 10
OS Version: 1511
API: DirectX 11
Occurs on non-Intel GPUs?: N/A
Steps to Reproduce:
-------------------------------
1. HDMI from the laptop to external monitor(samsung) DVI input, no display .
Expected Results:
-------------------------------
The external monitor is displaying
Actual Results:
-------------------------------
The monitor is displaying before on DOS mode and no display after load windows10.
- Uninstall the intel graphic HD4600. After that windows10 use windows basic graphic driver, the external monitor has displays. However the display setting is not fully function, the maximum display is 1024X768 and can not project or pick which monitor to use.
- After update Intel GraphicsHD 4600 Driver Version: 10.18.14.4264. The laptop monitor display is 1600X900, but the external monitor (sumsung Model : XL2270 ) is no display at all.
Additional Information.
----------------------------
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Hi Phunwasin,
The driver version 4264 is a little old, have you tried the latest driver? It can be found here.
-Michael
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