Inconsistent update notices for HD4600

[MMISS35]

The attached screenshot tells it all. I have downloaded the 15.33.14.64.3412 (10.18.10.3412) version now and will install it soon. But I just want some clarification about why there are so many inconsistencies and problems when it comes to simply updating a graphics driver. Thanks.

Edit: I'm actually gonna wait and see before I update. Seems like lots of people are having problems with the new versions. I'll wait to get a confirmation from someone that it's safe to upgrade.

[ROBERT_U_Intel · Accepted solution]

Hi

What you are seeing is two different methods for checking for driver updates.

The Intel Driver Update Utility checks for Intel specific drivers and if there is a newer version available on Intel Download Center. These are generic drivers for specific chipsets and have no OEM customizations.

The Windows Device Manager checks for update on Microsoft Windows Update (WU). WU may not have the latest available drivers and WU relies on OEM's to submit drivers to WU for availability to users through WU.

Additionally, OEM's may submit customized drivers to WU that will only install on specific models of their systems. This will prevent generic drivers from overwriting the customizations they supply with their customized driver for functionality, performance, etc.

As for the error you are seeing, that leads me to believe your system has OEM customized drivers installed on it. What are the details of your system?

Here is the error from Microsoft:

Windows Update error 80070103

If you receive Windows Update error 80070103 while installing updates, you might be trying to install a driver that is already installed on your computer or a driver that might be less compatible than one you already have installed. To find more information or to get help, try these options:

• If you want to install the latest driver for a specific device, program, or game, try manually updating the driver instead of using Windows Update. For more information, see http://windows.microsoft.com/en-us/windows7/update-a-driver-for-hardware-that-isnt-working-properly Update a driver for hardware that isn't working properly.
• Go to the http://go.microsoft.com/fwlink/?LinkId=140291 Discussions in Windows Update website to see if someone else has found a solution or to request help from other Windows users.
• Go to the http://go.microsoft.com/fwlink/?LinkId=81766 Microsoft Update Solution Center website to try to find more information about the error code or to request support by e‑mail.
• Hide the update so it's not offered again.http://windows.microsoft.com/en-us/windows/windows-update-error-80070103 http://windows.microsoft.com/en-us/windows/windows-update-error-80070103http://windows.microsoft.com/en-us/windows/windows-update-error-80070103 http://windows.microsoft.com/en-us/windows/windows-update-error-80070103http://windows.microsoft.com/en-us/windows/windows-update-error-80070103 To hide updates
  1. Open Windows Update by clicking the Start button . In the search box, type Update, and then, in the list of results, click Windows Update.
  2. Do one of the following.
     • If you have important updates to hide, click the link that tells you important updates are available.
     • If you have optional updates to hide, click the link that tells you optional updates are available.
  3. Select the update that you want to hide, right-click it, and then click Hide update. Do this for each update you want to hide.
  4. Click OK.

Error codes this applies to:

• WindowsUpdate_80070103
• 0x80070103

[MMISS35]

My specs are listed here, in the System Spec tab:

http://www.sevenforums.com/members/terrorist96.html Windows 7 Help Forums - View Profile: terrorist96

Let me know if there's something specific you're looking for that's not listed there.

Is it safe to go ahead and install the driver I downloaded from this site? I saw others posting that they had some problems with their installations.

Thanks.

[ROBERT_U_Intel]

Yes, you should be able to update to https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers%20 this driver. Keep in mind if the system has an OEM (Clevo) specific driver with customization, you will loose them when install the generic driver from Intel Download Center. Additionally, if the current driver is OEM customized, you will have to use the device manager "Have Disk" method to update it.

[MMISS35]

Thanks. I updated and it works fine after rebooting. There aren't any customizations as far as I know because this computer was shipped without an OS cuz I wanted to install it myself.

[ROBERT_U_Intel]

Awesome!