Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20676 Discussions

Intel Command Center Stuck on loading screen

vacongapro3
Beginner
3,144 Views

Hello recently i installed gaming os called "KernelOS" I installed the newest version 22H2
and the Os build is 19045.2130 and its stuck on the loading screen i waited a long time and its still stuck i checked the services maybe my gaming os its blocking it but its not i also tried reinstalling my graphics card drivers Intel HD 610 with Intel Pentium CPU 4417U 2.30GHz the first time i install ed the os i install my graphics card drivers from snappy driver install it installed the newest version and i instantly tried to open the intel graphics command center to adjust my color settings and etc..
i was suprised cuz this is my first time my intel graphics command center is not working.

Thanks.

 

0 Kudos
4 Replies
BrusC_Intel
Employee
3,105 Views

Hello, vacongapro3.


Thank you for posting on the Intel community Support forums.


There is a dedicated community section for graphics inquiries, so I will move your thread there so it can be answered a soon as possible.


One of my colleagues will contact you soon.


Best regards,


Bruce C.

Intel Customer Support Technician


0 Kudos
Jean_Intel
Employee
3,080 Views

Hello vacongapro3,

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

 

Regarding your issue, we recommend you the following:

  • Install the latest graphics driver. We recommend you clean the driver installation. Doing a clean install of the software/drivers for any hardware can help to fix specific issues that can be associated so any additional software that might be causing malfunction.
  • Repair or reset the app via Windows* Settings:
    • Open Settings > Apps > Apps and features.
    • Locate the Intel® Graphics Command Center application and select Advanced options.
    • Under Reset, click Repair.
  • Uninstall the application via Windows* Settings and re-install the application from the Microsoft* Store.


Best regards,

Jean O. 

Intel Customer Support Technician


0 Kudos
Alex67
Beginner
1,177 Views

Hello, 

I have the same problem and i have tried all of these fixing methods and none of these work what should i do?

0 Kudos
Jean_Intel
Employee
3,043 Views

Hello vacongapro3,


We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


0 Kudos
Reply