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Intel HD 4600 installation error

LBish
Beginner
2,335 Views

HI

I have currently installed Intel HD Graphics driver version 10.18.10.3345

When I try to update to latest version 15.33.18.64.3496 downloaded from here:https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=4th+Generation+Intel%c2%ae+Core%e2%84%a2+Processors+with+Intel%c2%ae+HD+Graphics+4600&DownloadType=Drivers&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=4th+Generation+Intel%c2%ae+Core%e2%84%a2+Processors+with+Intel%c2%ae+HD+Graphics+4600&DownloadType=Drivers&lang=eng, I get some vague error message saying Installed driver is not certified for this computer. Request appropriate driver from your computer manufacturer.

Forces exit. I don;t understand, download page says

This download is valid for the product(s) listed below.

.....4th Generation Intel® Core™ Processors with Intel® HD Graphics 4600

My graphics chip specs:

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Kevin_M_Intel
Employee
1,063 Views

Hi BeLzEbUb,

I am sorry you are having problems installing the latest driver but let me help you.

Based on your description, I would like you to check the following document:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

This contains important instructions when having the problem you have.

View solution in original post

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3 Replies
Kevin_M_Intel
Employee
1,064 Views

Hi BeLzEbUb,

I am sorry you are having problems installing the latest driver but let me help you.

Based on your description, I would like you to check the following document:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

This contains important instructions when having the problem you have.

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LBish
Beginner
1,063 Views

Thanks kevin_intel for answer. Uninstalling existing driver actually did resolve the problem. 

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Kevin_M_Intel
Employee
1,063 Views
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