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Need urgent help with the Intel HD 4000

Svand
Beginner
1,950 Views

Hi!

NOTE: Please read the whole text before answering, thanks

For the last months i have been saving money and buying parts, yesterday the last parts came in and once i had installed everything and installed all software & drivers i couldn't find the Intel http://www.tomshardware.co.uk/answers/id-1871616/urgent-needed-intel-4000.html HD 4000 Anywhere...

So i tried installing the driver and i got this message:

http://intel.ly/1cTmCaI The driver i'm trying to install

Can someone explain this?

The Intel HD 4000 doesn't show up in Device Manager or in Msinfo32.

I have installed all drivers with Drivermax, (I have a premium membership there) but it doesn't show up there either.

Within Drivermax there's also a function called "Identify unknown hardware" so i tried that, with no result.

Right now i'm using a very old GPU from a "spare computer" because the Intel one doesn't work.

Specs:

Windows 7 Home Premium 64 bit

Intel Core i7 3770k 3.50GHz

Intel HD 4000

1TB HDD

250GB SSD

8GB DDR3 RAM

So i pretty mutch need http://www.tomshardware.co.uk/answers/id-1871616/urgent-needed-intel-4000.html help quickly.

Thanks in advance!

Cheers, Samuel

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4 Replies
Kevin_M_Intel
Employee
376 Views

Hi Qwooshy,

Thanks for the information. The driver you tried is in fact the latest driver we have for your graphics controller. Just in case here is the driver again:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23106&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23106&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

In case you get a message "Driver not validated" you may try the information at this link:

http://www.intel.com/support/graphics/sb/CS-022355.htm http://www.intel.com/support/graphics/sb/CS-022355.htm

polli
Beginner
376 Views

What motherboard?,may need to update bios(from mobo manufacturers site).Have you tried-device manager-view-show hidden devices.

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Svand
Beginner
376 Views

Hi everyone!

I solved it by instaling TeamViewer, getting the old PCI-GPU out and restarted the computer.

When the computer was started i acessed it from my smartphone with the TeamViewer app.

I installed the driver, restarted and it worked!

Cheers, Samuel

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Kevin_M_Intel
Employee
376 Views

It is good to hear it is solved!

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