Graphics
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Problem: C++ Runtime Library; Runtime Error! R6034

LCody
Beginner
2,028 Views

We have a few workstations with Intel HD 2500 graphics cards,driver version 9.1.17.10.3040 that receive error message R6034.

The application is a third party app running on Esri ArcGIS platform.

According to Esri 's support site it is a known issue with Intel graphics cards but it doesn't state how to resolve the issue. Just to contact the vendor to request a fix..

http://support.esri.com/en/knowledgebase/techarticles/detail/42409 42409 - C++ Runtime Library; Runtime Error! R6034; An application has made an attempt to load the C runtime library inco…

Any help is greatly appreciated.

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Allan_J_Intel1
Employee
673 Views

Thanks for joining the graphics community.

I understand you are running an application with Intel® HD Graphics 2500 with runtime errors.

I see you are currently running video driver version 3040, this is an old driver probably customized by the motherboard maker. I recommend testing the latest version 3621.

Please filter by operating system and try to install the driver when it finishes downloading, to verify that your system will accept it.

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500&ProdId=3711&LineId=1101&FamilyId=39 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500&ProdId=3711&LineId=1101&FamilyId=39

Allan.

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ROBERT_U_Intel
Employee
673 Views

@ Leviathan84, Are you still seeing the issue with the latest drivers recommended by Allen?

Thanks

Robert

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