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Problemas para actualizar el controlador de la tarjeta de video

JJorg2
Beginner
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Buenas, Tengo problemas para actualizar el controlador de la tarjeta de video mi pc tiene Windows 10 Home y no me abre el "Intel Driver Update Utility" y no puedo actualizarlo manualmente porque no se como buscar ese controlador en especifico ya que la unica informacion que me da el dxdiag solo me dice "Intel hd graphics Family".

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idata
Employee
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Hello Jorgearzrz,

 

 

To better assist you we will need more information to provide you with the correct driver for your system.

 

What is your processor model and the system model? You can check your system model and processor model in the msinfo32.

 

Msinfo32: Press Windows key + R" shortcut type "msinfo32" in Run dialog, and click on OK button. There you can see your system information, once you see the system information go to File then choose Save (Please do not use Export)

 

Save your MSINFO32 report as "msinfo32.nfo" on your desktop to easily locate it after. It can take up to a minute to generate a report. Once completed, attach the file to this post that you created.

 

 

Regards,

 

 

Ivan.

 

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JJorg2
Beginner
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There is it

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idata
Employee
850 Views

Thank you for attaching your system information.

 

 

Unfortunately for the integrated graphics in this processor there is no driver for Windows® 10.

 

You can see here:

 

https://downloadcenter.intel.com/product/53480/Intel-Pentium-Processor-G620-3M-Cache-2-60-GHz- https://downloadcenter.intel.com/product/53480/Intel-Pentium-Processor-G620-3M-Cache-2-60-GHz-

 

 

Graphics drivers for Windows®10 are available since 3rd generation processor and the processor in your system is a 2nd generation processor.

 

 

Please see http://www.intel.com/content/www/us/en/support/processors/000006105.html Intel® Processor Support for Microsoft Windows® 10

 

 

I know this is not what you want to hear but this is a compatibility issue.

 

 

 

Regards,

 

 

 

Ivan.

 

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JJorg2
Beginner
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this really wasn't what i expect

so sad, but thanks anyways

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