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windows version: Windows XP Service Pack 3, 5.1, build: 2600
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU T5270 @ 1.40GHz Intel586, level: 6
RAM: 2138288128 total
965 Express Chipset Family
Il mio problema è il seguente:
utilizzando Autocad2008 il pc va in crash e si riavvia in automatico. (Improbabile infezione virus; verifica hardware eseguita.)
Riporto l'analisi del crash:
Crash Dump Analysis
On Fri 09/12/2011 9.21.31 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini120911-01.dmp
This was probably caused by the following module: http://www.google.com/search?q=igxpmp32.sys igxpmp32.sys (igxpmp32+0xAC17)
Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFFBA340D70, 0x0, 0x0)
Error: http://www.google.com/search?q=MSDN+bugcheck+UNEXPECTED_KERNEL_MODE_TRAP_M UNEXPECTED_KERNEL_MODE_TRAP_M
file path: C:\WINDOWS\system32\drivers\igxpmp32.sys
product: http://www.google.com/search?q=Intel%20Graphics%20Accelerator%20Drivers%20for%20Windows%20NT(R) Intel Graphics Accelerator Drivers for Windows NT(R)
company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation
description: Intel Graphics Miniport Driver
Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igxpmp32.sys (Intel Graphics Miniport Driver, Intel Corporation).
Seguendo la procedura per l'aggiornamento sul sito, dopo aver scaricato i drivers, durante l'installazione dei drivers appare un messaggio di errore per incompatibilità (sia con la versione autoinstallante che con quella zippata).
Ho già contattato il produttore del notebook ed ho installato i suoi aggiornamenti. (Il software del produttore, che gestisce gli aggiornamenti, dice che non ce ne sono di nuovi).
La versione dei drivers installata è la 6.14.10.4935 che ho riscontrato non essere la più aggiornata.
Spero possiate aiutarmi a risolvere il problema.
Grazie
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Hi there!
Please bear in mind that this forum is in English only. As far as I understand you have graphics driver issues, check below for possible fix on this issue.
http://www.intel.com/support/graphics/sb/cs-009483.htm http://www.intel.com/support/graphics/sb/cs-009483.htm
Try steps available above, if it does not work, I recommend contacting your computer manufacturer to get customized drivers for your computer model.
Thanks
Allan.
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