Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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application has been blocked from accessing graphics hardware

jmoun3
Beginner
2,115 Views

Hi, I keep on getting this error when I am running a steam game called Unturned. Pops up after a few minutes or even 20 seconds when I am on a server.

I am using an HP Envy TS 15 Notebook PC, Product # : C8P48AV

I went into my device manager and updated it to the latest install. I even tried using the Intel Driver Update Utility and it said ' A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer. ' //

My only graphic driver is the Intel HD 4600 graphic.

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AP16
Valued Contributor III
830 Views

This mean that driver obtained from HP (from site or support DVD) is installed in system. Remove (uninstall) current driver and try Intel driver update utility, or graphics driver directly from

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

jmoun3
Beginner
830 Views

I disabled and uninstalled the intel HD 4600 driver and tried using the Intel driver updated utility but it said no drivers were found. I also downloaded the files from the link you provided but it said the computer doesn't meet the minimum requirements for installing this software..

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jmoun3
Beginner
830 Views

Well nevermind, I fixed the issue by installing windows 8.1...Damn windows 10!!

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Allan_J_Intel1
Employee
830 Views

Thanks for sharing that information.

Allan.

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