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display problem with 1564 dell inspiron

idata
Employee
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hi,

i recently brought an inspiron laptop with intel hd graphics media accelerator as graphics. right from my time of buying i have this weird problem..when i log after a shutdown i see the message that " Display drivers for windows XP has stopped working and recovered" but i have windows 7 installed .. i did contact dell support . they made me reinstall enitre os . but the issue is not yet solved.... one thing very weird is that i get the message an hour or above after shutting down the PC not with immediate restart or sleep.... please friends help me find out where the problem is....this my second laptop and irritated in buying laptops...i did all the updates..

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idata
Employee
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Try the utility here:

http://www.intel.com/support/graphics/detect.htm http://www.intel.com/support/graphics/detect.htm

Install the driver that it provides you.

If you get an error to contact the manufacturer look at the following work around:

http://www.intel.com/support/graphics/sb/CS-022355.htm http://www.intel.com/support/graphics/sb/CS-022355.htm

PV.

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