Fpga board error

[Chithambarash]

 I had previously installed oneapi version 2023.2.0, however due to compatibility issues with my ubuntu version, I downgraded to oneapi version 2021.4.0. 
I'm getting the error : "undefined symbol: sscanf_s_u" when i run the aocl diagnose command.

lsai_nikhil@server1:~$ aocl diagnose
--------------------------------------------------------------------
ICD System Diagnostics
--------------------------------------------------------------------

Using the following location for ICD installation:
        /etc/OpenCL/vendors

Found 3 icd entry at that location:
        /etc/OpenCL/vendors/Altera.icd
        /etc/OpenCL/vendors/intel-cpu.icd
        /etc/OpenCL/vendors/Intel_FPGA_SSG_Emulator.icd

The following OpenCL libraries are referenced in the icd files:
        libalteracl.so
        libintelocl.so
        libintelocl_emu.so

Checking LD_LIBRARY_PATH for registered libraries:
        WARNING: libintelocl_emu.so NOT FOUND

Using OCL_ICD_FILENAMES to search for ICD clients, it is set to libintelocl_emu.so:libalteracl.so:/opt/intel/oneapi/compiler/2021.4.0/linux/lib/x64/libintelocl.so

Checking LD_LIBRARY_PATH for registered libraries specified by OCL_ICD_FILENAMES
        WARNING: libintelocl_emu.so NOT FOUND
        libalteracl.so was registered on the system at /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/host/linux64/lib
        /opt/intel/oneapi/compiler/2021.4.0/linux/lib/x64/libintelocl.so was registered on the system.

Using the following location for fcd installations:
        /opt/Intel/OpenCLFPGA/oneAPI/Boards

Found 1 fcd entry at that location:
        /opt/Intel/OpenCLFPGA/oneAPI/Boards/intel_a10gx_pac.fcd

The following OpenCL libraries are referenced in the fcd files:
        libopae-c.so
/opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so
/opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libintel_opae_mmd.so

Checking LD_LIBRARY_PATH for registered libraries:
        WARNING: libopae-c.so NOT FOUND
        /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so was registered on the system.
        /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libintel_opae_mmd.so was registered on the system.
Error: Could not load board library /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so (error_msg: /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so: undefined symbol: sscanf_s_u)
Failed to dynamically load board MMD /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so

Number of Platforms = 3
        1. Intel(R) FPGA Emulation Platform for OpenCL(TM)              | Intel(R) Corporation           | OpenCL 1.2 Intel(R) FPGA SDK for OpenCL(TM), Version 20.3
        2. Intel(R) FPGA SDK for OpenCL(TM)                             | Intel(R) Corporation           | OpenCL 1.0 Intel(R) FPGA SDK for OpenCL(TM), Version 2021.4
        3. Intel(R) OpenCL                                              | Intel(R) Corporation           | OpenCL 3.0 LINUX
--------------------------------------------------------------------
ICD diagnostics PASSED
--------------------------------------------------------------------
--------------------------------------------------------------------
BSP Diagnostics
--------------------------------------------------------------------
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
--------------------------------------------------------------------
Device Name:
acl0

BSP Install Location:
/opt/intel/oneapi/intelfpgadpcpp/2021.4.0/board/intel_a10gx_pac

Vendor: Intel Corp

Physical Dev Name   Status            Information

pac_ed00000         Uninitialized     OpenCL BSP not loaded. Must load BSP using command:
                                      'aocl program <device_name> <aocx_file>'
                                      before running OpenCL programs using this device

DIAGNOSTIC_PASSED
--------------------------------------------------------------------

And the following is the output for sycl-ls

lsai_nikhil@server1:~$ sycl-ls
Error: Could not load board library /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so (error_msg: /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so: undefined symbol: sscanf_s_u)
Failed to dynamically load board MMD /opt/intel/oneapi/compiler/2021.4.0/linux/lib/oclfpga/board/intel_a10gx_pac/linux64/lib/libMPF.so
[opencl:0] ACC : Intel(R) FPGA Emulation Platform for OpenCL(TM) 1.2 [2021.12.9.0.24_005321]
Error initializing DMA: no memory
Error initializing mmd dma
Error closing DMA
Error initializing bsp
terminate called after throwing an instance of 'cl::sycl::runtime_error'
  what():  Native API failed. Native API returns: -2 (CL_DEVICE_NOT_AVAILABLE) -2 (CL_DEVICE_NOT_AVAILABLE)
Aborted (core dumped)

[aikeu]

Hi Chithambarash,

May I know what is your OS and version used?

https://www.intel.com/content/www/us/en/developer/articles/system-requirements/intel-oneapi-base-toolkit-system-requirements.html

Thanks.

Regards,

Aik Eu

[Chithambarash]

lsai_nikhil@server1:~$ uname -r
4.15.0-213-generic

lsai_nikhil@server1:~$ lsb_release -a
LSB Version:    core-9.20170808ubuntu1
Distributor ID: Ubuntu
Description:    Ubuntu 18.04.6 LTS
Release:        18.04
Codename:       bionic

[aikeu]

Hi Chithambarash,

The Ubuntu 18.04 is not supported referring to the document.

Ubuntu 20.04, 22.04 is only meontioned in the support.

Therefore the errors maybe related to that.

Thanks.

Regards,

Aik Eu

[aikeu]

Hi Chithambarash,

May I know any further follow up on the case?

Thanks.

Regards,

Aik Eu

[aikeu]

Hi Chithambarash,

We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

Thanks.

Regards,

Aik Eu