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D435 No Color Stream

MPark8
Beginner
‎09-28-2018 02:46 PM
1,150 Views

Hi,

For some reason, my realsense D435 is being read as a D430 in the RealSense Viewer, and does not give me even an option for color stream.

I tried Hardware Reset through the Viewer, and also tried updating the firmware, but no luck.

Any ideas on how to fix it?

Best Regards,

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MartyG
Honored Contributor III
‎09-28-2018 02:55 PM
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Another user had the exact same problem back in March 2018.

The potentially most useful part of that discussion is the very last comment on it.

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