Can't use EPE or PDN with Office 365

[jaxbir267]

Hi, 

Is there any way to utilize the EPE / PDN with an O365 account? I keep getting this error when trying to do things with the EPE. And the PDN just doesn't change when I update variables

[BoonBengT_Altera]

Hi @jaxbir267,

Thank you for posting in Intel community forum and hope all is well.

Could you let us know what hardware or development tools that you are using?

Unfortunately based on the screenshot we are not able to understand the details

Hope to hear from you soon.

Best Wishes

BB

[jaxbir267]

I'm trying to use PDN for Max10:  https://www.intel.com/content/www/us/en/content-details/652727/power-delivery-network-pdn-tool-for-intel-max-10-devices.html
which is the file giving the error I screenshotted above... upon opening the file and when I trying to change the family.

I also am trying to use the Max10 EPE: https://www.intel.com/content/www/us/en/content-details/652727/power-delivery-network-pdn-tool-for-intel-max-10-devices.html 

which is giving me the same error 

I can ignore the errors and try pressing buttons, but the buttons then have no effect. And when I try to manipulate values in the spreadsheet the report/calculations aren't appropriately updated.

These are the files sizes:

I do have have to enable editing after downloading the files, but the files don't actually seem corrupted/changed by my downloading them.

[jaxbir267]

I've tried Converting the workbook into Compatibility Mode which has worked for previous versions and the tools still don't respond to my inputs

[NazrulNaim_Intel]

Hello,

For your issue can you try these steps to see if it can resolve.

Microsoft has released an update to fix this issue, please go to the corresponding Microsoft Support Page based on your Excel version:

·        Excel 2013*: https://support.microsoft.com/en-us/kb/2920754

If the above update doesn't fix the issue, or if you do not have access to these updates, try the following workaround steps:

1.   Reboot the computer if you've installed the above update.

2.   Close all Microsoft Office applications including the Excel* and Word* applications.

3.   Open a Windows* Explorer, and enter "%temp%" (without quotes) into the address bar.

4.   Press "Ctrl" + "F" and enter ".exd" (without quotes) into the search box.

5.   If any files with extension ".exd" are found, select and delete ALL the files that are found.

6.   Next, enter "%appdata%" (without quotes) into the address bar. Again, press "Ctrl" + "F" and search for ".exd", and delete ALL the files that are found.

7.   Reopen the EPE.

If the issues remain, follow these steps:

1.   Launch the EPE tool, go to File -> Info-> Compatibility Mode, and click Convert.

2.   If a pop-up appears, click OK to proceed with conversion, and then click Yes to reopen the workbook.

The previous steps convert the original ".xls" EPE file into a ".xlsm" file. The newly created file should not exhibit the original issue.

Microsoft's description for this issue can be found at:

https://support.microsoft.com/kb/2726958

Hope that helps and do let me know if I can assist you further.

Best regards,

Nazrul Naim

[NazrulNaim_Intel]

Hello,

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

Best regards,

Nazrul Naim

[jaxbir267]

Update: 

The problem appears to be due to company cyber security policy so the above actions did not help. 

Thanks for the assistance!