6300AGN won't connect to HP 3600dn printer

[MCrow2]

Hoping someone can help. I have a Dell M6700 with an Intel Ultimate 6300 AGN wireless card. Am trying to set up an HP Color Laserjet 3600dn printer and the Intel wireless card will not talk to the HP. It won't ping it, nor see the web interface on the HP at all. But when on wifi you can ping the rest of the network, internet, etc. When I switch over to the wired interface on the laptop I can ping the HP and connect to it and the rest of the network fine.

I'm really scratching my head here as the culprit seems to be the intel wireless card, but why it won't talk to the HP is a mystery.

Can anyone assist?

Mark

[Jose_H_Intel1]

Hi Mark, did you try disabling the firewall? Based on my experience this is usually the cause.

I think another possibility is that the computer is connected to the 5 GHz band and the printer most likely uses 2.4 GHz.

[MCrow2]

I have disabled the firewall and the printer is of course hard wired to the network. All the other machines I have both wired and wireless can print to it fine. For some reason this Centrino wireless just won't talk to it. If you ping the gateway, a loopback, or another machine on the network it is fine. But if you try to ping the printer or go to it's internal web configuration page you can't reach it. It is the weirdest thing I have ever seen.

I'll try the band change tonight to see if that makes any difference.

Thanks !

[JaniceCarlson]

Hey Mark,

I had the same issue before. Here's what you can try:

1. Update Drivers: Make sure your Intel Ultimate 6300 AGN wireless card drivers are up to date. Sometimes, outdated drivers can cause compatibility issues with printers.

2. Check Wireless Settings: Ensure that your wireless settings on the Dell M6700 are configured correctly. Double-check the network settings and security protocols to see if there's any mismatch causing the communication problem.

3. Printer Configuration: Verify the network settings on your HP Color Laserjet 3600dn printer. Ensure it's connected to the same network as your laptop and that the wireless settings match.

4. Firewall Settings: Check your firewall settings on the laptop. Sometimes, overly strict firewall settings can block communication between devices on the network. Try temporarily disabling the firewall to see if it resolves the issue.

5. Contact Support: If you're still having trouble, consider reaching out to Intel or HP support for further assistance. They may have specific troubleshooting steps tailored to your devices.

Hope this helps you get your wireless printing up and running smoothly.

[n_scott_pearson]

Well thank you @JaniceCarlson for another useless post - which reads like it is (mostly?) ChatGPT-generated. Shame on you if that's the case.

In fact, I see that *all* of your posts read like they're ChatGPT-generated. We don't need this crap on the site.