Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7448 Discussions

Administrator Tool Disabled

idata
Employee
1,959 Views

Intel ProSet.

Occasionally the Adminstrator tool is unavaliable and grayed out.

Rebooting does not fix the issue.

Repair install of the existing software and driver does not fix the issue.

The only option we have found to resolve this is to completly remove the ProSet sofware and reinstall it

The the AdministratorTool is then available again.

We have tried different versions of the software and drivers and on different models of laptops from different manuafacturers.

We have had the issue on all we have tried at oen tiem or another.

There does not seem to be any pattern to this happening.

Does any one know how to stop this or a quicker way of re-enabling it when it does happen?

Many thanks

0 Kudos
2 Replies
idata
Employee
415 Views

Solved. **Someone** had decided to amend one of the templates we use to create the profiles and had unticked the box that allows the adminsitrator tool to be shown! They decided to keep this information to themselves! The template they created has now been removed and all other profiles created with it modified to allow the administrator tool!

0 Kudos
idata
Employee
415 Views

Also. If the Administrator Tool has been disabled we have found a way to re-enable it by editing the ini file.

The file is ItSttngs.ini

It is located in: C:\Documents and Settings\All Users\Application Data\Intel\Wireless\Settings

The value to change is: ITAdminTool

To enable Administrator Tool: ITAdminTool=0

To disable Administrator Tool: ITAdminTool=1

0 Kudos
Reply