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Hello,
Here is the monitor info;
Monitor
Model name............... YongXing
Manufacturer............. LZT
Plug and Play ID......... LZT0001
Serial number............ 00000000
Manufacture date......... 2017, ISO week 12
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. Undefined or variable
Power management......... Not supported
Extension blocs.......... 1 (CEA-EXT)
-------------------------
DDC/CI................... Not supported
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2,20
Red chromaticity......... Rx 0,602 - Ry 0,336
Green chromaticity....... Gx 0,306 - Gy 0,526
Blue chromaticity........ Bx 0,151 - By 0,120
White point (default).... Wx 0,313 - Wy 0,329
Additional descriptors... None
Timing characteristics
Horizontal scan range.... 15-240kHz
Vertical scan range...... 23-75Hz
Video bandwidth.......... 300MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
Standard timings supported
EIA/CEA-861 Information
Revision number.......... 3
IT underscan............. Not supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Supported
YCbCr 4:2:2.............. Supported
Native formats........... 4
Detailed timing # 1....... 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
Detailed timing # 2....... 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
Detailed timing # 3....... 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
Detailed timing # 4....... 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
Detailed timing # 5....... 2560x1600p at 50Hz
Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
CE video identifiers (VICs) - timing/formats supported
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
"2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync
NB: NTSC refresh rate = (Hz*1000)/1001
CE audio data (formats supported)
LPCM 2-channel, 16/20/24 bit depths at 32/44/48/88/96/176/192 kHz
CE vendor specific data (VSDB)
IEEE registration number. 0x000C03
CEC physical address..... 3.0.0.0
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... No
Supports 30bpp........... No
Supports YCbCr 4:4:4..... No
Supports dual-link DVI... No
Maximum TMDS clock....... 165MHz
Report information
Date generated........... 26.10.2017
Software revision........ 2.90.0.1020
Data source.............. Real-time 0x0021
Operating system......... 10.0.15063.2
Intel Driver version : 20.19.15.4703
Windows 10 Home (10.0.14393)
The computer keeps restarting when the hdmi cable plugged into this monitor only.(no problem with other monitors)
So I can not keep Teamviewer connection as well.
I am trying to set custom resolution 2560x1600 @50 hz CEA861 but the control panel does not allow me to do.(An invalid value has been entered.Refer to manufacturer) Its because the selected display is different. I cant plug the monitor that keeps crashing.
Any idea why Intel adapter is not willing to work with this monitor?!
BTW, If I DISABLE In control panel,> system, >device, >display adapter> intel graphic card windows never crashes and I can keep the teamviewer connection. At this point the monitor backlight comes on, and the signal led turns to green BUT no image!
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Hello secure,
Thank you for reaching the Intel Communities. I understand you would like to use the monitor with the system, and for sure we can check on this to look for a possible solution or a reasoning.
I would like to gather up some data from your system to have a clearer overview of the scenario faced.
- Attach the graphics report from your system
- Attach the Intel(R) SSU report to your system
- Download the tool: http://intel.ly/2pQj9Kk http://intel.ly/2pQj9Kk
- Scan the system
- Save the report
- Attach the report to your answer
- Follow the steps here: http://intel.ly/2iDcOzv http://intel.ly/2iDcOzv
- Save the report
- Attach it to your answer
Thanks,
Esteban C
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Thank you for the information provided, secure
I can see you already have the latest graphics driver installed on the system, so let's try to replicate this behavior with older drivers.
These are the versions to be tested (4653, 4578) to be downloaded from https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+400 Search downloads
- Also, have you tested this monitor on other computers? Is the problem present?
- Have you tested different HDMI cables?
Let me know how it goes.
Thanks,
Esteban C
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Lenovo G50 with ATI Gpu - 2560x1600 works OK
Desktop Computer HD RAdeon 6800 - 2560x1600 works OK
Dell Inspiron 17R Intel GPU - works OK
It doesnt work with a different cable
Tried both old drivers without any success.
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Thank you for reporting back, secure
I will further investigate this matter and get back to you as soon as possible.
Regards,
Esteban C
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secure
I would like to gather up some other data in order to get a clearer scenario and parameters that could be affecting the system's behavior.
Do you have the "Dell Inspiron 17R Intel GPU" that works with the monitor?
If so, please provide the dxdiag report from that computer.
Also, please notice this problem could be related to a compatibility issue of the monitor, driver or the VBIOS as well, the latter (VBIOS) implemented by the system manufacturer (i.e, not Intel).
I was wondering, have you reported this problem to the manufacturer of the monitor?
How to get the dxdiag report
1. Press the windows key + r
2. Type dxdiag in the window that appears and hit ok
3. Look for the button "Save All Information" it will create the dxdiag.txt file
4. Attach the dxdiag.txt file to your answer
Thanks,
Esteban C
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Here is the dxdiag data of dell inspiron. I had talked with the manufacturer. They are basically telling the device works with the most monitors and no clue about it
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Thank you for the data provided, secure
Do you happen to have the brand and model of the monitor?
Regards,
Esteban C
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* 8.9 inch 2560*1600 JDI TFTMD089030 Japan Display Inc
LCD Panel Type
a-Si TFT-LCDPanel Size 8.9 inchResolution2560*1600*RGB WQXGADisplay ModeIPS,Normally Black,TransmissiveScreen Area192.0x120.0mmOutline Size197.6x129.6mmShape StyleSlim(PCBA Flat)Screen SurfaceMirror (Hard 3H) Brightness500 cd/m (Typ)Contrast1200:1<span style="font-weight: inherit; font-size: inherit; font-family: 'times new roman', times, serif; font-style: inheri...- Mark as New
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I need to add this;
If I install the latest or old intel drivers and hdmi plugged to the computer, nothing happens on the monitor. No image, no backlight, no green led(controller board led)
Moreover, after a few seconds(30 to 40 sec) the computer restarts itself. I'm loosing Teamviewer connection so I can't see what happens there.
When I disable Display adapter or uninstall intel driver in windows 10 device manager.
- Teamviewer connection contunies
- Computer does not crash nor reset itself.
- Monitor backlights goes ON
- Driver board green led goes ON
but no image!
When the leds are ON, I set Intel Graphics software custom resolution. Like (2560x1600@50hz or 1920x1080@60 hz) Tried different settings with no image. If I set lets say 800x600 @ 60 hz the computer resets it self in 30 to 40 seconds.
If that makes sense..
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Thank you for the answer provided, secure
Let me further investigate this scenario and get back to you.
Regards,
Esteban C
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intel_corp
Just wondering if you would ever come with a solution.
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Why the heck you are collecting my data if you do not ever willing to support? You re a time waster.
Intel should quit making GPUs.
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Hello secure
I would like to apologize for the delayed answer.
This appears to be a compatibility issue with this specific monitor model.
For that reason, my recommendation would be to report this to the manufacturer of the monitor, Why? That is for them to validate the problem by performing their tests and then report it back to Intel (thus facilitating all necessary 3rd party components to Intel for further debugging, this is from the manufacturer of the monitor side)
Please let me know if you are able to proceed with this.
Regards,
Esteban C
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No!
Im not thinking of buying anything branded Intel.
The monitor is working with Nvidia and Ati GPUs. The problem is your driver crashing.
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